Apollo Group TV – Best IPTV Service in the USA

Refund Policy APOLLO GROUP TV

Refund Policy APOLLO GROUP TV

Introduction

At ApolloTVApp.net, we value our customers and strive to provide the best possible experience with the Apollo Group TV App and our IPTV streaming services.
This Refund Policy explains the terms and conditions under which refunds may be issued for purchases and subscriptions made through our website or the Apollo TV App.

By purchasing any subscription or service from ApolloTVApp.net, you agree to the terms of this Refund Policy.

General Refund Policy

Because Apollo Group TV is a digital IPTV streaming service, all subscriptions and payments are considered final and non-refundable, except in cases where:

  1. The service was not delivered as described.
  2. There is a verified technical issue preventing you from using the Apollo TV App and our support team cannot resolve it.
  3. You were charged by mistake for a service you did not order.

Refund requests must meet the conditions listed below.

Eligibility for a Refund

You may be eligible for a refund if:

  • You have contacted our technical support within 48 hours of your purchase regarding an issue.
  • Our support team was unable to resolve the problem within a reasonable timeframe.
  • You provide proof of purchase (payment receipt, transaction ID, or order confirmation email).

Please note: If your IPTV service was accessed or used after purchase, partial or full refunds may not be possible, as the subscription is already considered active.

Non-Refundable Items

We do not offer refunds for:

  • Change of mind after purchase.
  • Internet connectivity issues caused by your own ISP.
  • Incompatibility with unsupported devices.
  • Temporary downtime due to maintenance or server updates.

How to Request a Refund

To request a refund, you must send a written request to our billing department with the following details:

  • Full name and email address used for the order.
  • Payment method and transaction ID.
  • Description of the issue.

Send your request to:
📧 Email: Support@apollotvapp.net

Processing of Refunds

  • Refunds, when approved, will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.
  • We reserve the right to deny refund requests that do not meet the conditions outlined in this policy.

Chargebacks

If you dispute a payment (chargeback) without first contacting our support team, your account with Apollo Group TV App may be suspended permanently.
We encourage all customers to contact us first so we can resolve any issues before involving payment processors.

Contact Us

If you have questions about this Refund Policy, please contact:

Billing Department
ApolloTVApp.net
📧 Email:Support@apollotvapp.net
📍 Address: Support@apollotvapp.net